Shipping policy
COVID-19 UPDATE
Please note all shipping services are currently subject to delays. Be safe assured that your package is indeed on its way and will arrive safely, it just might take longer than usual.
LOCAL PICKUP
-
Pickup from our workshop in Jaffa, Israel.
-
Orders are usually ready within 1-4 business days.
-
An email with instructions will be sent once your order is ready for pickup.
SHIPPING WITHIN ISRAEL
-
We offer a 40 NIS flat rate for any order within Israel.
-
Delivery normally take 4-7 business days.
-
Arrives at your doorstep.
INTERNATIONAL SHIPPING
-
Express shipping - we offer a ~$60 flat rate for any order outside Israel, delivery normally takes 5-8 business days, arrives at your doorstep.
-
Standard shipping - we offer a ~$30 flat rate for any order outside Israel, delivery takes up to 30 business days, arrives at your local post office.
-
Once we have dispatched your order, you will be sent a shipping reference or tracking number so you can follow the delivery of your item. If you believe your order has shipped and you didn't receive this email from us, please don't hesitate to contact us.
-
Please note - Tamara Anna Efrat is not responsible for any incurred import duties and taxes (including VAT).
PERSONALIZED ORDERS
-
Personalized orders take longer because they are made-to-order. Please contact us at tamara.anna.efrat@gmail.com for more information.
You can always contact us for any question or concern at tamara.anna.efrat@gmail.com or on Whatsapp at +972-54-631-6233 and we will do everything we can to assist you promptly :)